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It is generally accepted that in 1876 Alexandra Graham Bell invented the telephone but could he have imagined the immense impact this invention would have on the world in the future?
Nowadays telephones are rarely given a second thought, almost everyone can be contacted by phone and most have a mobile in their pocket.
When it comes to business telephone systems there are a number of choices and factors to be considered the most important of which are:
Choosing the supplier is critical, you should never make a choice based on price alone because you need reliable hardware, good engineering support and excellent customer service when things don’t go exactly as planned. At KTAK we deliver a tailor made service selecting the supplier that matches your business specific criteria.
Call costs are important but there are several ways of describing costs, for example your current supplier charges £0.03p per minute for UK National Calls with a £0.10p cap and a new supplier wants to sell you a tariff that is £0.01p per minute for UK National Calls with no cap. In this example you will only save money if your calls last less than 10 minutes, any call over 10 minutes will cost more. At KTAK we study your bills to see which tariff is going to offer you the best value for money.
Quality of Service is all about how the line sounds, if it’s crackling or there’s an echo. At KTAK we only use service providers who offer the best QoS because we believe that when you represent your business it needs to be clear and concise.
For more information on Business Telephony Service click this link...